Insights, Updates & Guides

Stay ahead of evolving EU laws with expert analysis, actionable compliance guides, and corporate best practices.

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Food Safety KPIs and Metrics Every Supervisor Should Track

Useful food safety KPIs include check-completion rate, temperature failures, overdue corrective actions, cleaning-audit scores, complaint trends and inspection results. Supervisors should combine leading and lagging...

Marta Delgado Ortiz

July 31, 2026

10 mins read

What Is a Food Handler? Roles & Responsibilities

A food handler is anyone whose work brings them directly or indirectly into contact with food, food-contact surfaces or equipment, including chefs, kitchen assistants, servers,...

Marta Delgado Ortiz

July 30, 2026

10 mins read

Managing Agency & Seasonal Staff Food Safety

Temporary and seasonal staff need food safety induction before they perform tasks that could affect food hygiene. Under Regulation (EC) No 852/2004, training and supervision...

Marta Delgado Ortiz

July 30, 2026

11 mins read

How to Defrost Food Safely: 4 Methods and Mistakes

Defrost food safely inside a refrigerator whenever possible. Use cold running water only for suitable packaged foods. Microwave thawing requires immediate cooking. Cooking from frozen...

Marta Delgado Ortiz

July 30, 2026

8 mins read

Verification vs Monitoring: Checking That Your Food Safety System W...

Monitoring is the routine observation or measurement of a food safety control; verification checks whether the wider system is being followed and remains effective. Under...

Marta Delgado Ortiz

July 30, 2026

10 mins read

Handling a Suspected Food Poisoning Complaint

If a customer reports suspected food poisoning, respond calmly, record the food eaten, timing and symptoms, preserve relevant food and records, and escalate internally. If...

Marta Delgado Ortiz

July 30, 2026

10 mins read