{"product_id":"complaint-handling-customer-satisfaction-telephone-skills","title":"Customer Satisfaction, Quality, and Telephone Complaint Handling Course","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat happens when one mishandled call damages trust? Poor complaint handling quickly escalates customer frustration.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered businesses must answer 95% of calls within three minutes. This course turns that pressure into practical preparation, ensuring complaint handling becomes calmer, clearer, and consistent. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy doing so, you will reduce mistakes, uncertainty, and avoidable escalations—building stronger skills and protecting your service quality.\u003c\/span\u003e\u003c\/p\u003e","brand":"Spanish Compliance Institute","offers":[{"title":"Default Title","offer_id":53358360199515,"sku":null,"price":22.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0963\/1118\/1659\/files\/Customer_Satisfaction_Quality_and_Telephone_Complaint_Handling_Course.webp?v=1785252450","url":"https:\/\/spanishcomplianceinstitute.com\/products\/complaint-handling-customer-satisfaction-telephone-skills","provider":"Spanish Compliance Institute","version":"1.0","type":"link"}